Privacy Policy

Effective Date: May 10, 2026

DNA Detailing LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, schedule appointments, or communicate with us.

This Privacy Policy applies to DNA Detailing LLC and our website, https://www.dna-pro-detailing.com/.

Business Contact Information

DNA Detailing LLC
11340 Brookpark Rd
Cleveland, Ohio 44130
Email: dnadetailingohio@gmail.com
Phone: (440) 773-7535

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Vehicle information
Appointment or service request details
Messages, inquiries, or other information you submit through our website, forms, email, phone, or text message

We may also collect certain information automatically when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring website or source
Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and service requests
Schedule, confirm, update, or coordinate appointments
Provide customer support
Communicate about existing inquiries, requests, appointments, or services
Improve our website, services, and customer experience
Maintain business records
Protect against fraud, misuse, unauthorized access, or other unlawful activity
Comply with legal obligations

SMS and A2P Messaging Disclosure

By providing your phone number to DNA Detailing LLC, you agree that we may contact you by SMS or text message for customer care purposes.

SMS messages are sent for the purpose of support requests, ticket updates, appointment coordination, or follow-up communications related to existing inquiries. Messaging is limited to customer care purposes and does not include promotional or marketing content.

Message frequency varies depending on your interaction with us. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. After replying STOP, you may receive a confirmation message that you have been unsubscribed. For assistance, you may reply HELP or contact us at dnadetailingohio@gmail.com or (440) 773-7535.

SMS consent is not a condition of purchasing any goods or services.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze website traffic, and better understand how visitors interact with our website.

Cookies are small files placed on your device that help websites remember information about your visit. You may be able to disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

Third-Party Cookies and Google Analytics

We may use third-party cookies and tracking technologies, including cookies from Google for Google Analytics. Google Analytics helps us understand website traffic, visitor behavior, and website performance.

Google may collect information such as your IP address, browser type, device information, pages visited, and other usage data in accordance with Google’s own privacy practices. We use this information to analyze website performance and improve our services.

You can learn more about how Google uses information from sites and apps that use its services by visiting Google’s privacy resources.

How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only as necessary to operate our business, provide services, manage communications, analyze website performance, or comply with legal obligations. These third parties may include:

Website hosting providers
Customer communication platforms
Scheduling or customer support tools
Analytics providers, including Google Analytics
Payment processors, if applicable
Legal, compliance, or security service providers

We may also disclose information if required to do so by law, legal process, government request, or to protect the rights, property, or safety of DNA Detailing LLC, our customers, or others.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no method of transmission over the internet, electronic communication, or storage system is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable legal and business recordkeeping requirements.

You may also:

Opt out of SMS messages by replying STOP
Disable cookies through your browser settings
Contact us directly with privacy-related questions or requests

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us: